Contents
Draft — to be completed by the site owner. The designated contact and legal details are placeholders in [square brackets]. This page is hidden from search engines until they are filled in and reviewed.
We respect the work of NCSOFT, guide authors, video creators and artists. We write our own texts, credit official art and link to original sources. If you believe something on Aion2help infringes your rights, tell us and we will act quickly.
Where to send a notice
[DESIGNATED COPYRIGHT AGENT NAME] [POSTAL ADDRESS] E-mail: [COPYRIGHT E-MAIL] [DMCA AGENT REGISTRATION NUMBER, IF REGISTERED WITH THE U.S. COPYRIGHT OFFICE]
What to include
- Your name and contact details, and on whose behalf you act.
- The work you believe is infringed (a link or description).
- The exact address(es) on Aion2help and what part of the page is concerned.
- A statement that you believe in good faith that the use is not authorised by the rights holder, its agent or the law.
- A statement that the information in the notice is accurate and, under penalty of perjury, that you are the rights holder or authorised to act for them.
- Your physical or electronic signature.
What happens next
- We confirm receipt within [RESPONSE TIME].
- If the notice is complete, we remove or disable the material, or add the credit you ask for, and tell you what we did.
- If a player submission is affected, we inform the submitter where possible.
Counter-notice
If your submission was removed and you believe this was a mistake, send a counter-notice to the same address with: your contact details, the removed material and where it was, a good-faith statement that it was removed by mistake, [CONSENT TO JURISDICTION — as required by the owner’s applicable law] and your signature.
Repeat infringement
[POLICY ON REPEAT INFRINGERS — to be set by the owner.]
Not a legal notice?
For wrong facts or missing credits that are not a legal matter, the “Found an error?” button on the page is the fastest way.